Trying unsuccessfully to install a Kodak Hero 5.1 printer. Previous Epson printer had installed with no problems.
Doing all the right things, the Hero 5.1 successfully linked with router but is not detected by computer. Any advice?
Yes, done that. I should say that if the USB cable option is selected then there is no problem. It's just the wireless function that doesn't function.
I go through all the procedure for wireless setup but when the the PC trys to locate the printer - it isn't found!
I had what sounds like the same problem, and found that my laptop was "holding" a "failed document", in a print queue. All it told me, though, was "printer not found". When I found this "failed document", and deleted it, my laptop miraculously found the printer. Obviously, may not be cause of your problem, but worth a check.