WinXP SP1 Install Problems

  MikeLonghurst 10:05 24 Feb 2003

I am using an official (and registered) version of XP Pro. I recently unsucessfully tried to install XP SP1. I get the error message "Could not verify the integrity of the file Update.Inf make sure Cryptographic service is running on this computer". I have checked and this service is running. How can I resolve this problem as I need Sp1 to run USB2 on this system.

  temp003 10:11 24 Feb 2003

click here See if it helps, especially the 2nd solution.

  MikeLonghurst 10:47 24 Feb 2003

Thanks for the advice. I Tried the actions, however, I can stop the cryptsvc but when I attempt the ren %systems root%.....action I get the response message "access is denied".

Any other suggestions..I am getting pretty desperate now... have been trying to do this for 5 days!!!!

Regards,, ML

  JoeC 11:01 24 Feb 2003

SFC ? If not, put your XP CD in the tray and go Start > Run and type in ( or copy and paste this ) sfc /scannow

This will fix any corrupt or damaged system files. Failing that, you could try a repair of your operating system.

  AndySD 11:11 24 Feb 2003

Try going to Admin Tools ... Services and Set Cryptographic Services to Disabled. Reboot into Safe Mode and using Windows Explorer navigate to c:\Windows\system32\catroot2 and rename it oldcatroot2. Reboot to Windows and Enable Cryptographic Services. At the command prompt, type the following command

net start cryptsvc

Hit Enter

Try SP1 again

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