WinXP Home SP3 unable to connect to BBand via Lan Cable

  Audio~~Chip 13:36 08 Sep 2013
Locked
Answered

Hello After having my PSU Replaced due to Failure I am unable to get back online using my Lan Cable connected. I have Norton Internet security which has a Red cross on it in the System tray which I think its because it is unable to run the Live update. I have ran WinSok tool but still unable to connect.

Help please

  lotvic 14:20 08 Sep 2013

Is pc able to see the Router's home page? or is that the problem - that the pc doesn't connect with the router?

  Audio~~Chip 15:31 08 Sep 2013

Hello Lotvic

The Desktop reports the Lan Cable to be connected and the signal is there but the Recieved activity in the Lan connection status window is 0 where there are pleanty of Packets sent.

I think the router is seen

  lotvic 16:45 08 Sep 2013
Answer

What does it say under the 'Support' tab?

mine tells me: Assigned by DHCP, IP Address 192.168.1.2, Subnet Mask: 255.255.255.0, Default Gateway 192.168.1.1

(if I put 192.168.1.1 in my browsers address bar I go to my Routers Home Page)

  Audio~~Chip 17:14 08 Sep 2013

Hello Lotvic

Just going to try logging into my router from the XP Machine. This machine connects fine to my router via Lan Cable.

Support States:- Assigned by DHCP I have a IP Address Subnet Mask Ok Default Gateway ok

  Audio~~Chip 00:31 12 Sep 2013

For some odd reason I wasn't getting emails to say I had replies and just remembered I had this post.

I fixed the problem by the following:

Start - Run and type the following :- cmd.exe select ok type ipconfig /release then press enter ipconfig /renew Enter netsh int ip reset c:\resetlog.txt Enter Exit

This seemed to clear the problem and now working on my XP machine

Thanks all for the pointers

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