Winfax Pro won't automatically receive

  griffo 08:15 19 Jul 2005
Locked

Due to a PC failure I've had to switch my fax receiving, via Winfax Pro, to a different PC. This PC was previously used for this, so had the software installed.

It will receive faxes manually but doesn't automatically receive. Have selected Automatic Receive but according to 'help', when doing this it should ask you to nominate a modem - it doesn't ask this.

Any ideas please?

  griffo 12:13 19 Jul 2005

Have visited the Symantec site and followed their troubleshooting for this problem and part of it suggests seeing if windows can recognise incoming calls through HyperTerminal. It says go to Accessories, Communications, HyperTerminal. The PC in question (W98) isn't showing Hyperterminal, any ideas on this please?

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