WinFax Pro and Modem connection

  Biji 11:44 24 Nov 2003
Locked

I've installed WinFax Pro 10. Sending a fax starts OK, I can hear the ringing tone and it being answered. 'Connection' shows as being made but during 'negotiation' it fails with an error message 'Can't communicate with modem. Please try powering' What does this mean, please? Modem is integral to my laptop running Me and is a HAMR56. I got one fax to go by using slowest rate of sending and with Norton antivirus non-funtioning but otherwise have had 14 failures! Any ideas welcome!

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