windows xp wont shut down

  donnka 12:04 24 Aug 2003

windows xp fails sometimes to shut down , any ideas

  JIM 12:21 24 Aug 2003

May be the reason.

When you try to shut down or to restart your Windows XP-based computer, the shutdown processing may stop. This problem may occur if all of the following conditions exist:

You use the Fast User Switching feature.

Only one user is logged on (except for session 0).

Windows XP is running under heavy stress.

This problem occurs because messages that are sent to Winlogon remain in the Winlogon message queue. This blocks further processing.


To resolve this problem, obtain the latest service pack for Windows XP.

For additional information, click the following article number to view the article in the

Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack

  T0SH 19:25 24 Aug 2003

Two sites to read and try out the fixes suggested

click here

click here

Cheers HC

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