Windows XP - Windows restarts automatically on sh

  hwm 21:07 08 Jul 2009
Locked

After instructing XP to shutdown it restarts instead of shuting down and it is necessary to switch off on the start/stop switch on the computer front panel. Does this require a reinstall/repair. Service pack 3 has recently been installed but I cannot directly associate this with the problem.

  Sea Urchin 21:14 08 Jul 2009

Some things to try

click here

  steve hill 16:19 09 Jul 2009

check its not set to restart before you click ok to shutdown xp remembers last used setting if that was restart it will restart until yo change it

  Sea Urchin 20:56 09 Jul 2009

Are you thinking of Vista? XP has two separate buttons - restart or shutdown.

  Stuartli 23:37 09 Jul 2009

steve hill is correct, as I've occasionally found out when forgetting to select Shut Down after Restart has reappeared on the drop down menu.

  Graham. 00:07 10 Jul 2009

Turn off at the mains, hold the On button for several seconds. Computers, eh?

  Sea Urchin 00:58 10 Jul 2009

I don't use a drop down menu on XP - I use the default. Of course you can change it by going to "Change the way users log on or off".

  hwm 19:43 13 Jul 2009

Many thanks to all who replied. I now have a more serious problem and it looks like a new motherboard will be required

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