Windows XP will not start up

  GordC 08:39 16 Nov 2011
Locked
Answered

HELP

I had to turn thepower of to get my PC to shut down, now when I turn it on it goes as far as "Starting Window XP" and just sits there seemingly doing nothing.

NB: On one of the many attempts to start I noted that a message "Trend Chip Away Virus" came up, I dont knw if this has any relevance.

Gordon

  birdface 08:50 16 Nov 2011
Answer

Try going in to safe mode and see if it will start.

If it starts in safe mode with internet connection download this and run it and remove anything that it finds.

http://www.surfright.nl/en/downloads

Safe mode keep tapping F8 or F5 as the computer starts.

  birdface 09:05 16 Nov 2011

This is the same problem but on a computer that still works.

http://www.bleepingcomputer.com/forums/topic382646.html

It is not looking good.

If you get your computer to work maybe sign into that forum or the Malware Removal Forum who have the experts to help you clean your computer.

  GordC 15:40 16 Nov 2011

Hi,

thanks Buteman forr your reponses....I fired PC up in SAFE mode, which worked and the closed it down orderley and then started in normal mode....YIPEE it came up ok....now found that I have no network card??, so it looks like it has buggered on the motherboard. Contacted a friend who has a drawer full of cards and will install on a spare slot.

  Ian in Northampton 18:38 16 Nov 2011

You might do better to check the driver before you start installing new hardware...

  GordC 20:03 16 Nov 2011

Yes will do Ian, thanks.

Checked the computer profiles and there is no network card shown, neither is there a light on back of PC above connection point.

Brother in law is a PC wizz kid, so wll take it to him

Cheers

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