Windows Xp recovering from a serious error

  totty102 14:58 24 May 2004

I have a Tiny PC running Win XP Home with 2.70ghz intel processor and 512mb of RAM its been a beauty to have until recently when every now and again it will restart without any warning. When the pc has booted up it comes up with a message saying "Windows has recovered from a serious error."
The details it gives are as follows:
BCCode: 44 BCP1: 8189FBC8 BCP2: 00000D60 BCP3: 00000000 BCP4: 00000000 OSver: 5_1_2600
SP: 1_0 Product: 768_1

It then gives more details of files that have been involved:

As a novice this means pretty much nothing to me. I am aware of the virus that causes PC's to reboot and have scanned for viruses, critical updates etc etc.
Before this happened I had been using Bazooka spyware scanner and removing spyware manually however I followed instructions properly and correctly.

Can anyone help please?

  HondaMan 15:30 24 May 2004

Log onto the Microsoft site and navigate to their knowledge base. Input the text in the message, just the bit about "Windows has recovered from a serious error". This will take you to a patch to stop this happening. Apparently Windows writes a mini-dump file and because this is where the error occurs, it keeps thinking it has not sent the file, or something like that.

Good luck

  totty102 15:54 24 May 2004

Thanks for the advice. Looked on Microsoft KNowledge Base and found the relevant patch but it wont install as I have Service Pack 1 and it says it isnt compatible. I am now going to research on the knowledge base!!

  totty102 14:57 25 May 2004

I couldnt find anything of great help on Microsoft site so I did a system restore to a previous point before I did the tweaking etc. Everything was ok until.....
In middle of doing dissertation and again, the screen goes blank and I am now booting up again!
Please help me - I know you guys can fix anything! The same message came up after rebooting which I posted above.

  PSF 15:05 25 May 2004

Were you using Word at the time? You could try to repair Word in case there is a corrupt file causing it to lock up. In Word click Help>> detect and repair.

  VoG II 17:15 25 May 2004

Some things to try click here

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