My copy of Windows XP Professional, that was pre-installed on my pc, (no disc supplied), has now become an invalid copy,(after the most recent validation check on the Microsoft update site), as the shop supplying my computer has installed the same copy on a number of different machines. I cannot now get any further updates from Microsoft. I have been onto them, but they were uninterested, and told me to buy a new copy of XP. Do I have any options to get updates without having to buy a new copy of XP, which I have already paid for once, believing this was a legitimate deal? Unfortunately, the shop where I purchased my pc has since closed.
Really there is nothing you can do. The only thing is that it worth contacting microsoft piracy team and telling them what happened. They might be able to contact whoever owned the shop and possible deal with them that way!!
Im not sure on your options,as the shop is closed,unless you know who owned it and can get in touch with them for help you may be forced to get a new copy of xp.If the shop broke the law and installed the same copy on multiple pc'c then you may have some comeback,but i wouldnt hold my breath,you may be forced to bite the bullet and get a new copy.Im suprised MS didnt wont to help,after all its them thats losing money be what the shop did.
in reply to wilber6 i too was having a problem with my shop saying i had to bring my newly bought pc back to the shop to reinstall windows as they hadn`t given me the disc and the after reading the other posts on here now know that my computer has a genuine sticker on the back of my pc all i have to do now is persuade the computer shop to give me the original copy of xp. They too gave me a copy xp disc i went home realised it was a copy disc complained only to be told i had to bring the computer to them, so that they could install it! Already been on to trading standards and they said to write a letter informing them to give them 14 days to give me my xp disc. Som heres hoping!