Windows XP Professional BSOD - Help!!

  Charlie Babbage 20:54 23 Feb 2008
Locked

I've got the infamous 'Blue Scrr hard-drive configureen of Death' problem. The computer will not start, not even in Safe Mode. The BSOD error message advises taking the following steps:

Disable or uninstall any anti-virus, disk defrag or backup utilities. Check your hard drive configuration and check for any updated drivers. Run CHKDSK/F to check for hard drive corruption and then restart your computer.

Technical information:
*** STOP: 0x00000024 (0x00190203, 0x832c3828,0xc0000102,0x00000000)

Question: how can you disable or uninstall if you can't even get the command prompt??!

  COLIN-234466 22:00 23 Feb 2008

Hi had same prob after downloading SP3 would'nt even let me use a reload disc in the end had to take it to a specialist and he fixed it dont know how as wife collected the computer cost £60 to sort costly download and still dont have SP3 and don't want it now . sorry ninnian

  MAT ALAN 22:10 23 Feb 2008

This stop error means that your ntfs file system is corrupt (damage in the file system, bad hard drive data, corrupt SCSI or IDE drivers or a corrupt ntfs.sys file)

click here

the link may help...

  Fruit Bat /\0/\ 10:30 24 Feb 2008

Repair XP by install over the top of existing system

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

  Fruit Bat /\0/\ 10:31 24 Feb 2008

If it can't find an instaltion to repair DO NOT install as it will overwrite data on the drive.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Converse's new logo: the trainer brand looks to its heritage for a fresh identity

Mac power user tips and hidden tricks

Comment lancer Windows 10 en mode sans échec ?