i was recently given a copy (ORIGINAL) of windows XP and when it comes to activating, it wont let me. when i ring, it says that the "activation id has not been verified". so i am put through to an advisor, they try and tell me that on their screens that the number supplied "is invalid" when i click on "Change Product Key" the activation id stays the same. i cannot activate it and i wont be able to use it in 28 days! PLEASE HELP!!!! i am in DIRE ASSISTANCE!
No, we are not suggesting that you did, just trying to help you sort your problem. I don't doubt your word that it's a legal disk with product key but if everything is in order then it should activate, even if it's an OEM version.
When you spoke to Microsoft and they say the product key is "Invalid" this could mean several things without placing any blame on you.
Has your friend taken XP off his/her machine before giving you the disk? If not then it will still be registered to that PC, especially if your friend has recently updated from the Microsoft site. If it has been removed from their PC ask him/her to phone Microsoft and confirm this, they [Microsoft] will help if they can.
Another reason for the disk being invalid is because it is on a cooperate licence and not intended for home use. Also make sure that the Product key number you are attempting to use is given in the correct sequence. You may be mistaking 0 for o or D even. The characters are quite small and easy to mis-read.
The product key should be 5 blocks of 5 numbers/letters. Is yours like this?
[Please don't post your number in the forum though].
I'm not sure what else to suggest, normally I would say phone Microsoft and they will sort the problem for you but you have already tried this route. If you are certain that the disk is valid and not under one of the restrictions I mention above then try phoning again and see if they are prepared to explain why it isn't valid.
hi, i have done what Djohn has said but nothing has improved. i still cant activate it. i called windows tech support, they told me to use the Upgrade feature on the xp disc, then try and activate it but still cant. is there no way to bypass this?