Windows xp

  FRANNY 20:40 09 Feb 2007

I got a new laptop from PC World at christmas,it needs formating and reinstalling of xp,i did not get an actual xp disk with the package,is this right,there is an official number on the back of the computer,thanks anyone.

  Fruit Bat /\0/\ 20:45 09 Feb 2007

1. do not format

2. there is probably an image stored on the hard drive.

3. the manual should tell you how to return to "factory settings" It will be just like when you opened it at Xmas.

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