windows wont start up please help

  AndrewKate 18:32 07 Aug 2011

hello there i hope someone on here can help me I have a acer aspire 5920g laptop with 250 hdd and 4gig ddr ram, i left my laptop downloading some samples of instruments as i do audio production on my laptop. when i woke up in the morning my laptop was unresponsive to everything i did so had no choice but to switch off and restart but when i did the screen came up saying windows did not shut down properly please select either restart in safe mode or start normally. i started normally and then it wouldn't go past a black screen, so i restarted again and got a message saying windows did not start properly so was shut down to prevent harm to my compute, this was on a blue screen. so after hours of trawling through various website on my other laptop i have tried to do a system reboot, but now am stuck with with the acer background and 2 command screens which have been on for over 2 hours, one says update device driver please wait and the window has at the top C:\windows\system32\cmd.exe, and the second says nothing but has at the top C:\Ati\Bin\ATISETUP.EXE.

i have tried safe mode to but that freezes at crcdisk.sys.

Please can someone help Thanks Dave

  AndrewKate 19:35 07 Aug 2011

also just done a chkdsk check and got a message saying chkdsk discovered free space marked as allocated in the volume bitmap.

i dont know if this helps

  AndrewKate 19:40 07 Aug 2011

and also insufficient disk space to fix volume bitmap chkdsk aborted

  Fruit Bat /\0/\ 19:41 07 Aug 2011


Last Known Good Configuration from the menu

  AndrewKate 19:45 07 Aug 2011

cheers for the reply but unfortunately i have tried that also

  Fruit Bat /\0/\ 21:22 07 Aug 2011

Vista or W7

Reboot tap F8 or F5 to get to Advanced tools and select startup repair from the menu

  AndrewKate 23:10 07 Aug 2011

cheers but i have tried that to and it still doesnt start up

  Number six 23:47 07 Aug 2011


Sounds like a graphics driver problem. This might help:

ATI driver

  Strawballs 01:31 08 Aug 2011

I had similar on an acer I had, I sorted it by downloading the Hitachi Fitness tester for hard drive Fitness Test and then burn the ISO file to disc using burning software that will burn from ISO file and then boot from this if the drive has corrupt boot sector it will find it and repair it.

  AndrewKate 01:42 08 Aug 2011

after several attempts at system recovery i think it might be working as now i am at the screen to set up a new account on windows and its checking the performance of my laptop, fingers crossed! and now have just logged in!!!!

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