windows wont start

  Liza 14:55 08 Sep 2008

My windows xp sp2 does not log on instead after going through normal starting finishes off with a screen with a lemon background and black vertical lines like pin stripe. I tried to get into safe mode or start with cd rom but failed. When I disabled my primary drive and tried safe mode all it did was give me a start normally screen. I am wondering if its the lcd screen now 4 years old. I know its not a virus because I have just installed a 2008 norton system works and it was running ok. I was thinking of installing vista but looks like I will have to abansdon the idea and get a new drive for vista. Can anyone help please. Liza

  johndrew 15:23 08 Sep 2008

I doubt if it is the monitor as you get a response when you disable your primary drive. It may be your graphics card. You can try re-seating the card in its slot and make certain all connections are good.

It may also be a memory problem, but this is harder to diagnose. Try the above and let us know how you get on.

  birdface 17:08 08 Sep 2008

Sounds like a graphics problem.Just installed Norton.I suppose that could be the problem.can you try another monitor.

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