Windows will not boot

  donmar 13:36 15 Dec 2007

I have vista home p. which frequently crashes and will not boot. The message refers to missing windows files. The only restore disc I have formats the drive and reverts to delivery state. Then I have to install all progs again.

Is there a way that I can repair windows or if not and I have to buy a retail version of vista--what is my best/cheapest option that would allow me to restore windows leaving my progs.intact?

I am going mad and would be grateful for any assistance.


  birdface 13:38 15 Dec 2007

Have you tries last good configuration in safe mode.[just keep tapping F8 as the computer starts.]

  birdface 14:33 15 Dec 2007

This from a thread on the same page.Dont know if it here

  donmar 15:34 15 Dec 2007

Yes,have tried both of these. The repair option is not on my restore disc and it is not pre-installed on the computer.

Thank you for your help


  birdface 19:23 15 Dec 2007

If you can borrow a Vista Home disc you could use that to do a repair.That would save your settings.failing that ask at your nearest Computer shop how much they would charge to repair it for you.

  Fruit Bat /\0/\ 19:26 15 Dec 2007

you need to look at Windows Vista's Repair Your Computer options.

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.
Windows Installation Disk

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the following set of recovery options

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

15/ Click on the Option you require and follow the onscreen prompts

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

  donmar 20:00 15 Dec 2007

Thank you both very much
My computer came with vista preinstalled and a Vista Home P. disc from Eversham which has no repair option. I can re-install windows only and only then access a backup in an external hard drive. There is no repair option pre-installed.
For some time the system has been unstable and system restore has not worked for months. The bacup reinstalls an unstable system. This machine is under a year old and cost just under £1000.00 but Eversham has gone bust.
If I buy a new retail vista so that I get a repair option which one should I buy?

Is there any other option?


  birdface 11:22 16 Dec 2007

If you have a COA sticker on your computer with a genuine keycode on it.You could borrow a disc and use that.But like Fruit Bat says there may be no repair option on it so you would have to do a complete re-format.Better waiting and see if someone comes up with a solution for you.If not.Repair man might be your best option.Maybe someway of fixing it through the BIOS but I would imagine you would still need the Vista Disc.I am afraid anything to do with the BIOS is a bit beyond me.So will leave it for others that know what they are talking about.

  donmar 16:54 16 Dec 2007

Thanks buteman
I do have a genuine keycode and a COA Sticker so I will try to find someone to lend me a Vista cd with the repair option on it.
Meanwhile someone might come up with a solution. If I could copy all my programmes and wireless settings I could do a clean restore with my disc and then re-install all my progs excelt windows with the backup?


  birdface 19:32 16 Dec 2007

Just wondering if there is any way to move anything from your computer to another computer until yours is fixed.

  birdface 09:08 19 Dec 2007

Any luck getting it fixed yet.

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