windows vista update problem

  Phil01 16:13 29 Mar 2008


i was updating windows vista on my laptop and we had a power cut, when i rebooted my laptop it was fine but now when i try to finsih the update it just stays saying preparing to install update.

the update was not finsihed when we loss power it was around 95%

any help would be great thanks

  rawprawn 16:33 29 Mar 2008

Try a System restore to before your power cut and then update.

  Phil01 16:39 29 Mar 2008

ye i had a look at that and the earliest restore point is the windows update

  rawprawn 16:57 29 Mar 2008

Is the update shown as installed in Control Panel>
Add Remove programs, if so try that Also try a Registry cleaner such as CCleaner click here

  rawprawn 16:59 29 Mar 2008

Add Remove programs, if so try to uninstall from there

  Phil01 17:03 29 Mar 2008


ye i have CCeaner, i had alook and the only update in the list is 2007 Microsoft Office Suite Service Pack 1 (SP1). i tryed to unistall it using CCleaner but it says its not supported and wont unistall it

  rawprawn 17:36 29 Mar 2008

Have you looked at FAQ in your update program, troubleshooting

  Phil01 17:48 29 Mar 2008

i ran CCleaner and it seemed to sort it, its downloading the whole pack again now, thnks for your help!

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