my daughter accidently deleted her profile on her laptop and she worked away merrily for sometime as on her machine she had created an extra profile - unfortunately the missing profile contained all the links to her i tunes account and all the music on her laptop
i - from afar - advised her to run restore and take the system back to a time prior to her deleting her profile
this seems to have made things worse as she can now see all her music files but not i tunes and cannot log onto the internet using her firefox connection
have managed to find all the files but not been able to restore the profile and as all her software such as itunes etc was loaded under this profile nothing seems to work and she cannot get into the internet etc
someone mentioned commercial software which has been created to reverse the cancellation of a profile can i get a link please
thank you all for your help so far - next plan is to copy all music and picture files to an external hard drive and then reset the laptop
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