Windows updates causing problem with internet access

  Munchkin 21:38 24 Aug 2012

My PC is automatically downloading updates which results in failure to connect to the internet. I have a wireless router/modem which is hard-wired to my PC. At the moment the only way I can get around this is to run System Restore to return the PC to its previous state but this results in my PC automatically downloading the updates again when I shut down the PC. I am now trapped in a cycle of running system restore and the PC downloading the updates again. Please help me break this vicious circle. Footnote: A total of 20 updates download each time so I can't be sure exactly which one is causing the problem.

  difarn 21:55 24 Aug 2012

Can I suggest that you change your windows update settings so that you are advised when there are updates available and you choose when to install them.

Go to Control Panel - Make sure you are in All Control Panel icons view - click on Windows Update - change settings.

You can then install them individually and that way you may be able to discover the problem.

  rdave13 22:02 24 Aug 2012

As difarn, select Check for updates but let me choose whether to download and install them Link to how to do it HERE.. Restore again and When Windows inform you of updates take a look for any driver updates for your LAN card. Right click it and select 'hide'.

  rdave13 22:15 24 Aug 2012

To stop Windows installing updated drivers follow Stop automatic driver updates. I should have added.

  Sea Urchin 22:48 24 Aug 2012

Do you run McAfee Internet Security Suite. If so then that is likely to be the culprit. Here is the information about the problem update, and the solution to sort out the problem by running the McAfee Virtual Technician.

McAfee Update Problem

  rdave13 23:04 24 Aug 2012

McAfee updates are nothing to do with Windows updates.

  Forum Editor 23:30 24 Aug 2012

"McAfee updates are nothing to do with Windows updates."

No, but a recent McAfee update has been causing internet connection failures, so it was certainly worth mentioning.

  Sea Urchin 23:35 24 Aug 2012


Munchkin never actually mentioned Windows Updates - and System Restore does remove the offending update from McAfee. But as he discovered it is not a permanent solution, as it will download the update again.

  Sea Urchin 23:36 24 Aug 2012

OK - it WAS mentioned in the title, but it was an assumption

  rdave13 23:38 24 Aug 2012

Forum Editor thanks for that. Was worth mentioning.

Sea Trchin , have a look at the title.

  rdave13 23:41 24 Aug 2012

Sea Urchin , your reply is also pertinent but also an assumption.

This thread is now locked and can not be replied to.

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