Windows update stuck installing 1 of four on startup

  patso 23:51 19 Mar 2015
Locked

Hi,any help out there would be welcome with this problem.. I am using windows 7 and have to force close my laptop each time as its stuck installing update 1 of four and never installs it just wastes the battery,when i turn back on with power lead it starts with the black screen asking what i want to do e.g start in safe mode or start windows start up repair on start windows normally. i even right clicked ignore the update but it keeps coming back,it is this one kb2687455 that looks like causing the problem, i have office student starter 2010 i think it is a trial, any help to sort this out thanks. patso

  wee eddie 08:47 20 Mar 2015

How long is it taking? 10 minutes, 20 minutes, 30 minutes, 40 minutes, 50 minutes, an hour, or more?

With a Laptop, it usually makes sense to plug it into the mains while Configuring Windows Updates. Although this can take 10 minutes, or so, my PC has occasionally been chuntering away for nigh on an hour.

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