Windows Update Problem

  RickyBlade 08:25 14 Apr 2003

Can anybody help i have tried to install the following updates Q329441,810577 and 811630 each time i try i get updates failed to install, all the other updates i download work fine. as these are critical updates i am concerned that these do not install.
Thanks in advance

  Big Elf 10:00 14 Apr 2003

I've had this. Open Explorer and navigate to Windows/System32 and rename the folder Catroot2 to OldCatroot2. Then try the updates again.

  RickyBlade 11:09 14 Apr 2003

Thanks Big Elf that has sorted it, I dont suppose you know what Catroot 2 is and why we had to change the name of the dir??

Yours Richie

  Big Elf 11:18 14 Apr 2003

I'm guessing here. You probably had installed the updates already and then done a System Restore to a date earlier than the updates installation. I think that the Catroot2 folder holds the time stamps for the updates and gets confused if you do a Restore.

  RickyBlade 12:39 14 Apr 2003

Cheers for the gen Big Elf it just so happens that i had done a system restore last week, Cheers again

  Jonah1000 22:48 14 Apr 2003

I have tried this and it works.

  Seicento 08:07 15 Apr 2003

Many thanks.
I had this problem too, and your solution fixed it.

  Big Elf 08:54 15 Apr 2003

I can't claim credit for this solution as it appeared in one of the computer magazines and I also think I've seen it in here as well.

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