windows update problem

  stutrav 18:42 28 Jan 2004
Locked

JUst got cable broadband connection

When I`m trying to access windows update from mthe help and support

My internet connection is not being recognised

Can anyone help

  Kitz E Kat 18:56 28 Jan 2004

You better elaborate a bit what error if any are getting?

I do have a problem with Norton Firewall and connecting to Windows update, i can connect and see the page but it does not scan my computer , it i disable the *Privacy* setting on the Firewall , bingo no problem......

But that may not be your problem ....

  stutrav 19:01 28 Jan 2004

I get the message Internet connection could not be established

although i am permanantly connected to the internet

  Terry Brown 20:32 28 Jan 2004

The problem could be with your LAN not being configured correctly. I assume you are using Telewest.Phone the technical help line 0845 1424422, and tell them you are having a problem with you ip address. They will talk you through getting the address from your setup, and making the necessary adjustments (usually from their end. This process can take up to 30 minutes.

  Lozzy 20:35 28 Jan 2004

Have you got it set in Internet Options and then Connections tab set to Never Dial a connection..

  stutrav 08:54 29 Jan 2004

Thanx lozzy

did it with internet options

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