windows update. oops link broken??

  simonsup 12:20 11 Aug 2009
Locked

Hi cannot seem to get into windows update
page, everytime apage comes up from google
saying link is broken, been like this for
3 days now.
The rest of the web is fine just windows update.
running xp pro. ie8.
any idears peeps?
thanks

  sunnystaines 12:47 11 Aug 2009

try and go via google to microsoft updates page.

or try reset IE8 see if that helps.

  simonsup 12:51 11 Aug 2009

hi tried all that, how do i reset ie8?

  birdface 12:52 11 Aug 2009

Tools.internet options.advanced. Reset.

  birdface 12:55 11 Aug 2009

or try it from here.

click here

  simonsup 13:23 11 Aug 2009

ok reset ie8 still no joy, clicked your link
buteman it says diagnose connection problems
whish it cant find anything wrong.
driving me mad, what else can i try?

  birdface 15:35 11 Aug 2009

Maybe turn your Firewall off and then try my link.Have you downloaded any new security programs lately.

  simonsup 17:56 11 Aug 2009

turned off firewall still no luck, nothing has been downloaded that im aware off recently, using norton 360 v3 if that helps.

  birdface 20:04 11 Aug 2009

The dreaded Norton.
If anything went wrong with your computer years ago there was a good chance that it may have been a Norton problem.But it has improved a lot since then and you rarely get problems with it now.Maybe check that it is not the firewall that has blocked it.
Normally switching a firewall off sometimes helps but not usually with Norton.
There should be a setting in the Firewall for secure sites.It should just be a matter of adding Microsoft to it.

  simonsup 20:15 11 Aug 2009

ok i check it out and post back but norton has been on for 7 months without any problems, as far as i know the pc has not been altered, i can go anywhere on the web except windows or microsoft update page, weird

  simonsup 20:26 11 Aug 2009

looked in norton everything seems fine, is it ie8?
can i uninstall ie8 back to ie7 and try windows update again maybe?

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