Windows Update - 3 Updates won't Install

  MCPR82 11:40 16 May 2004

My PC (running XP) doesn't seem to want to allow installation of 3 fairly recent Windows Updates (KB840374, KB828035 and KB824141). They appear to download ok - but all fail at the installation stage. I've tried to install them all several times without success.

Any clues anyone ??

Many Thanks


  Diodorus Siculus 11:57 16 May 2004

Check if they are in the add/remove programs applet. If so, remove then and reboot. Then try to install them one at a time: after the first, reboot and then go for the next. Do them in order of age.

  Stuartli 13:55 16 May 2004

Make sure you have the right version...:-)

I spent considerable time trying to install 330994 without success - kept getting the Quick Fix Engineering error message panel up - only to discover, when I decided to redownload it, that I had originally attempted to use the XP Pro 64 bit version...:-(

  MCPR82 17:02 16 May 2004

They don't appear in add/remove programmes. Have tried to download and install one at a time, to no avail. The updates appear to be for the Home Version of XP as they notified me automatically.

Any more clues ??

Thanks again !!


  GaT7 17:08 16 May 2004

May this help - click here.

  GaT7 17:10 16 May 2004

If the above doesn't resemble your problem or it doesn't work, you could try d'loading the patches separately to your hard disk & double-clicking the saved files to install one at a time. To d'load individually: KB840374 - click here (if it doesn't install correctly click here), KB828035 - click here, KB824141 - click here. HTH, G

  MCPR82 18:28 16 May 2004

Alas this doesn't seem to work either.

Thanks anyway !

Just hope they are not important updates ?


  bertiecharlie 19:21 16 May 2004

there's this click here

  Mikè 19:31 16 May 2004

Are the updates applicable to your system?

The reason I ask is because win update keeps telling me that I need to roll back my current nvidia drivers (whql certified) to some dated Oct 2003.

My point is that Windows Update can offer updates that are not appropriate.

  MCPR82 19:48 16 May 2004

Tried the steps detailed (I use NTL Broadband - so changed the LAN Settings as described) - No joy alas.

Mike - I assume they are as when Update runs it tells me there are 3 cricical updates my system needs.

Thanks anyway - I might just give up

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