Windows Shutdown

  kenneth-204108 09:30 05 Nov 2004
Locked

My computer has suddenly started to restart on its own, after I have clicked onto "turn off computer" and it says "saving your settings" etc.and "windows is closing down" and looks as though it is going to do it. The screen goes black and the computer starts loading up again "of it own freewill".
Could somebody please help me.Thank you in anticipation,
sincerely,
kwpearson.

  Stuartli 09:38 05 Nov 2004

Which OS?

You are not hitting Restart by any chance?

If it's Windows 98SE, then Microsoft has a Shutdown patch available.

  kenneth-204108 10:39 05 Nov 2004

Dear Stuartli,
No, I am not using restart button and my OS isXP Home,
kwpearson

  curlylad 10:41 05 Nov 2004

Try one of these , make sure you select the correct O/S.

Windows 98SE Shut down patch click here

Windows 98 Shut down patch
click here

  curlylad 10:45 05 Nov 2004

...I was already writing that last response whilst you posted your O/S as XP.

See if this link helps , lots of advice for your sort of problem click here

  Stuartli 13:01 05 Nov 2004

Worth doing a virus scan.

Some helpful links:

click here

click here

click here

click here

click here

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