I run Windows Vista Home Premium (x64), and have Norton's Internet Security installed on my PC. The Firewall is turned on in Norton, and the Norton Protection Center tells me that everything is secure. And yet the Windows Security Center tells me that I don't have a firewall turned on. I have run a scan using the Hacker Watch website, click here from a couple of other sites. No problems are reported. So WHY does the Windows Security Center tell me that I need to turn on my firewall?
Maybe your Security Center service is turned off. To turn it on, open the Start menu and type in Start search: "services.msc" (without quotation marks) and press Enter. Accept the UAC alert by clicking continue find the "Security Center" service and right-click it, then click Properties, you should see startup type. The default option is Automatic (Delayed startup) choose that. Click start and then click ok. Try to turn on Security Center now. If this does not repair the problem, open Start menu, type system restore and restore your computer to the time you installed Norton Internet Security. This will work.
Thanks Robbiecollie and craigtonia. Unfortunately, none of the suggestions work. Searching for services.msc draws a complete blank. With Start - Search - Files/Folders absolutely nothing turns up. As I installed Norton Internet Security when I bought the computer about 15 months ago, setting a restore point to then isn't really on. And I don't want to reinstall Norton Internet Security. I've opened the command window and typed in net start sharedaccess, - to be told "Access denied"! I could turn on the Windows firewall, but the general advice seems to be that you shouldn't have two firewalls in operation at the same time. I'm fairly confident that my Norton firewall is in place and functioning, but it is VERY off-putting to be informed in Windows Security Centre that I don't have a firewall in place! Maybe Microsft need to be contacted on this one?
radve13, - many thanks for pointing me in the direction of the article on "How to Fix Vista's Security Centre....". Unfortunately, I drew a complete blank with this, as the procedure referred to deletion of a folder called "repository" in the Windows / System32 folder. Problem was, there was no such folder, - there, or anywhere else on the PC.
tullie, - the Windows firewall is turned off, as the advice given is not to have two firewalls on at the same time. So, I'm relying on the Norton firewall, - which is being reported (by Windows) as not being there, but is shown as being AOK by Norton!
No solution I am afraid, and I am not seeking advice for myself, but, at the risk of muddying the waters, you may wish to know that this problem now occurs since adding SP3 to XP Home, running PC Tools Firewall Plus. It seems to be more widespread than Vista.