I recently purchased 3 Brother HL 2310 printers. Two were installed immedaitel;y and have been working fine - the third was kept as a reserve. Then one of the other printers finally gave up the ghost and the reserve 2130 installed on that Windows XP PC. Afterone week that 3rd printer started reporting no paper incorrectly and, knowing the operator, today decided to do a swap with one of the other printers. However, this afternoon this replacement started reporting no paper. OK - not a printer problem. I totally uninstalled the driver, did a safe reboot and a normal reboot and then and reinstalled the driver. Within minutes, same problem. OK not a driver problem. So that leaves operator or Windows.
Any thought on what could be a Windows problem, or how I can prove its NOT a Windows problem, because I can't see how it can be an operator problem (although she has wrecked 3 PCs and 3 printers in 3 years).
Not in the office now until Wednesday morning, but it certainly wouldbe helpful if I could do/say something then.
Hi Lotvic. Thanks for your comments. However, as I said, I've ruled out the printer itself as a cause of the problem, and I'm now looking at Windows itself as a possible cause. However, I will also ask Brother Solutions if they've any ideas.
I have a different printer but when mine has run out of paper and I put some more in the tray I have to press OK (either on the printer or the onscreen prompt) before printer knows I've filled the tray up.