Windows Problem!!

  Fried Lobster 17:36 12 Apr 2008

Hi there,

I've just installed a new anti-virus on my computer (Kaspersky). I had bitdefender anti-virus on there before. I installed Kaspersky without removing Bitdefender first and now when i turn my computer on it freezes at the desktop and i can't do anything.

Help much appreciated

  Diodorus Siculus 17:39 12 Apr 2008

When starting up, press F8 key until you get a menu; choose "safe mode". Hopefully this will allow you to do a system restore to before you installed the new AV.

  rawprawn 20:22 12 Apr 2008

You cannot run two AV's at the same time, if you want Kaspersky, uninstall Bitdefender first ( After following instructions from Diodorus Siculus)

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