Windows media player9 - privacy

  hkvic 11:50 16 Apr 2006

Just wondering if anyone can help, this driving me nuts.

In 'Tools'> 'Options'> 'Privacy', the 2 options for 'Retrieve media information for CDs and DVDs from the internet' and 'Update my music files (WMA and MP3 files) et etc... are greyed out and I canot find any way to enable it.

When I try and find information about an album or track, an error message states 'You must change privacy settings in Tools Options etc etc..'

I have checked internet connection, internet options, firewall with no luck.

I have reinstalled with no luck. Have upgraded to media player 10 with no luck.

Is there something blindingly obvious that I have missed?

Any help appreciated.

  hkvic 12:37 18 Apr 2006


  remind 12:39 18 Apr 2006

Get xp antispy and modify the media player privacy settings
click here

  hkvic 15:18 18 Apr 2006

With thanks 'remind'. Have since tried that with no luck. options are still greyed out.

Should have mentioned earlier, am using XP SP2 if that helps out.

  remind 15:56 18 Apr 2006

Is this any help ? click here

  hkvic 17:55 18 Apr 2006

Many thanks 'remind', I'm really grateful for your help. I found the answer I was looking for in that link and have now got the problem sorted.

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