When I play a DVD on WMP 10, the sound & picture is disorted. Also I cannot play MP3 tracks I have downloaded, a message appears saying I need to download a security upgrade to play the tracks, however when I click to download a message appears saying WMP is not installed properly. I cannot uninstall & reinsatall it as it came ready installed on the PC. I have done checks & PC is saying that WMP is running fine. I've ran virus checks & updated everything that can be & still the problem persists. Recently noticed that DVD's have the same sound & picture distortions on 'Power Cinema', also preinstalled? Any advice would be gratefully recieved.
WMP was already installed on PC. If I download it again from Microsoft will this cause further probs? As DVD's will not play on other applications that allow DVD play back too, such as 'Power Cinema', so could it be a more general problem rather than isolated to WMP? And still unaware what codecs are or how to load them!!! Sorry!!! (Thanks for advice).