I did all of the above, and it seems to have worked to a point. When I started the program, I very slowly, got user id and password conformation boxes come up for each account .... and the program appears to be running according to Task Manager, but both a 32 and 64 bit versions. The GUI does not appear on screen though. You can here that it's checked accounts for new mail because the usual ding dong sound is heard and the new mail icon appears in the system tray too. My inboxes for my accounts are now empty on-line so I know it's downloaded them all, but still no GUI. Any ideas anyone?