Windows Livecare Problem

  wrg 15:39 17 Jan 2009

Afternoon all.

I put windows livecare on my laptop, I had to create a livecare account as part of the process. I used my e-mail address. I then verified it. I have put livecare on another computer (It is a 3 user license)it installs and then asks me to complete the installation by signing in to livecare. When I do I keep getting an error message not allowing me to log in and I get a code 80070005. Both computers are Vista. Has anyone any ideas?

  birdface 15:46 17 Jan 2009

If it is windows live one care.Get your money back they are doing away with it in June and putting a freebie on instead.

  wrg 16:00 17 Jan 2009

probably why I got it cheap then. £58 for a 3 user license 2 year subscription. Will the freebie be as good?

  birdface 16:09 17 Jan 2009

Sorry not the advice that you were looking for but I thought that I should warn you before you part with any money.Googled your problem.It will give you something to look at until you get the help that you here=

  wrg 16:17 17 Jan 2009

Money parted with. Did google myself but all seems to relate to Vista & MSN. I am not using MSN on either computer. I can log in to livecare using my laptop.

  birdface 16:23 17 Jan 2009

I am not sure how they can charge you when it is stopping in June.I would try for a refund if I was you.The new one is going to be free so that is not fair to the ones that have already paid. click here

  wrg 16:29 17 Jan 2009


Many thanks. I am going to e-mail these bunch of shysters and see if I can take it back to the shop I bought it from. I am sure Comet would use some excuse not to refund

  birdface 16:47 17 Jan 2009

Sorry not sure how it would go taking it back to the shop.I would imagine that you would have a certain time to change your mind.Maybe someone else will be able to make a comment about getting a refund.Googled for your other problem and could find nothing except for Microsoft updates.

  wrg 17:23 17 Jan 2009

I have found something on the web click here. Surely there must be another way to overcome this rather than set up a new user account.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi Mix 2 review

Halloween Photoshop & Illustrator tutorials: 20 step-by-step guides to creating spook-tacular…

iPhone X news: Release date, price, new features & specs

Comment créer, modifier et réinitialiser un compte Apple ?