Windows Live OneCare - Activation Expiry

  PaulB2005 13:12 04 Jan 2009

Friend has bought Windows Live OneCare in Staples on 31st Dec 2008. Went to install it yesterday (3rd Jan 2009) and under the license key it states...

Product must be activated by 31 Dec 2008

Now, grated, Staples couldn't have known this when they sold it too her, but is this standard now? If so, why? How are you mean to tell if the product has expired if you can't see the expiry date until you open it and you can't open it until you pay for it and if you open it you can't get a refund?

Can't actually try it until i replace the dead hard drive in the next few days, but just wondered if anyone else has seen this?

  Fingees 13:40 04 Jan 2009

Staples will exchange if faulty.

Obviously if it's expired, it's faulty.

Take it back for exchange for one, not out of date.

All the best

  birdface 13:48 04 Jan 2009

Windows Live One Care.If I have got this right Microsoft are stopping running this program this year and providing a free program instead.So maybe getting a refund might be a better idea.

  birdface 13:50 04 Jan 2009

One response to my here

  PaulB2005 22:58 04 Jan 2009

Thanks. I'll advise she gets a refund and switches to something else.

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