windows live mail lost folders

  GeoffR 10:22 30 Aug 2009

I have two email addresses and a number of storage folders under each. All the folders and subfolders under one of the addresses have disappeared. I have been in to the area where all email messages are stored but although the main folder title is shown there is no sign of the sub folders - I have gone through all the folders shown to make sure tht they haven't migrated to another heading.
Am I right in thinking that all ,my email messages are retained on the server and, if so, how do I access them ?


  Sea Urchin 11:56 30 Aug 2009


If you are using WLM to download your messages then - unless you have selected to leave a copy of messages on server - they will not still be there.

On this link Peter.R's first answer might be of some help

click here

  GeoffR 11:31 04 Sep 2009

I have now heard from Windows Live Support and they confirm that my folders are lost for ever. My thanks for the prompt response from those who tried to help.

Geoff Richards

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