Windows Live Mail cannot connect

  tardis100 22:47 31 Aug 2010
Locked
  Sea Urchin 23:19 31 Aug 2010

On your onetel address the POP3 server should be onetel, but your outgoing (SMTP) server must be the same as btinternet.com

  tardis100 23:33 31 Aug 2010

Thanks Sea Urchin I tried that changed the SMTP to the bt setting but emails still wont go. any other suggestions please?

  Sea Urchin 12:02 01 Sep 2010

The reason that your onetel mail is not being sent is because your outgoing settings are still wrong. Check very carefully

The settings for your btinternet should be:

Incoming (POP3) mail.btinternet.com


Outgoing (SMTP) mail.btinternet.com

The outgoing server requires authentication so tick the box at the bottom of the server window.


The settings for onetel should be:

Incoming (POP3) mail.onetel.com

Outgoing (SMTP) mail.btinternet.com

Also the outgoing mail server requires authentication, so again tick the box.

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