Windows Installer and msiexec.exe

  Antz 22:18 01 Oct 2007
Locked

I have a reccurring problem that is making my PC increasingly unstable. Before I continue I want to let you know that I have searched other posts on this forum and have noted the relevant info........

Whenever I try to install a program that requires Windows installer my PC hangs followed by a report detailing a windows installer crash and the usual XP blurb about contacting Microsoft. Sometimes it tells me that there is another instance of the installer running and when I check task manager I do indeed find several instances of msiexec.exe running ( all using a decent amount of system resources).

I have tried ruuning 'scannow.exe' with the XP installation disc.... no resolution.

The only thing I can think of is a recent installation of OFFICE 2007 may have something to do with my problem as I have retained Outlook 2003 ( not on student edition of 2007) but I cannot be sure. Any help would really be appreciated as I am trying to install some stdy software and a complete re-install may be on the horizon ( this I don't even want to think about)

  brundle 22:28 01 Oct 2007

Do you know if you have the most recent version of msiexec? Start menu/run, type msiexec, press return

Windows ® Installer. V 3.01.4000.1823

on this machine

  Antz 22:47 01 Oct 2007

Yes I have, as part of regular updates

  skidzy 22:54 01 Oct 2007

not sure if this relevant,but my Vista says
Windows ® Installer. V 4.00.6000.0

Does Vista use a different version ?
Just curious as im looking through the room.

  brundle 22:56 01 Oct 2007

At least one application in Office 2007 causes problems if installed with 2003, sorry but I can't recall which one, it was detailed in a post in this forum - you did a custom installation of Office 2007 omitting Outlook? It may be a pain, but remove your Office 2007 installation and see if the problems continue - put 2003 back if need be, or use OpenOffice just to tide you over while troubleshooting click here

  brundle 22:59 01 Oct 2007

Yes that might be an issue. I'm not surprised that Vista uses an updated version (using XP right now).

  skidzy 23:07 01 Oct 2007

Will be on the xp machines tomorrow and will check them out,cheers Brundle.

  skidzy 22:18 02 Oct 2007

Obviously Vista does use a different installer Brundle,as all xp machines here have Windows ® Installer. V 3.01.4000.1823 installed.

Sorry Antz,do not mean to hijack your thread,just that ive found something else out about Vista.

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