windows installer

  morecambe 11:46 23 Jul 2011
Locked

im using xp pro @ trying to download avg but everytime i try to download for this site i get a message sayng------ windows installer could not be accessed context msi failed am able to download other things ?

  birdface 12:49 23 Jul 2011

If you can download other things I would give Malwarebytes a run to see if it finds any problems.

Or maybe install this and see if that works.

http://www.microsoft.com/download/en/details.aspx?id=8483

  birdface 12:54 23 Jul 2011

Worth a read through if none of the above works.

http://support.microsoft.com/kb/2438651#reso1

  northumbria61 15:06 23 Jul 2011

Go to Control Panel - Administrative Tools - Services - scroll down to find Windows Installer - make sure it is running - if not set it to Automatic and restart the service.

  morecambe 15:14 24 Jul 2011

opened admin tools/services it was turned off, turned it on but next day went to download @ still could not find installer so rechecked services @ it apeares to have gone compleatly off the list of items is no longer there ?

  northumbria61 21:14 24 Jul 2011

Open Command Prompt and run sfc/ scannow to check your files

  northumbria61 21:29 24 Jul 2011

Also have a read here link text and make sure you have the latest Service Pack installed - SP3

  rdave13 21:41 24 Jul 2011

Sounds to me that you may have malware. Use another computer to download SAS portable to a flash drive. Disconnect your PC from internet and start in safe mode. Run the scanner. See what it lists.

  rdave13 21:44 24 Jul 2011

Once you clear the bug then the latest installer is, here

  rdave13 21:50 24 Jul 2011

If SAS portable doesn't resolve it you might have a rootkit infection.

Sophos. Also run in safe mode without internet connection.

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