windows installer

  mothercranky 21:54 10 Feb 2009

hi again guys

new problem this time - every time i try to click on a link, or repeatedly when i start my computer i get a pop up box that says starting windows installer.
it wont cancel - keeps coming back over and over, when i leave it to see what happens...........nothing happens it just sits there!
i have tried looking for it to remove it, thought i had done but then couldnt connect to internet so did system restore and its back

also have yahoo messenger every time i start up and have tried removing that too but i cant!

  provider 2 23:02 10 Feb 2009

This probably due to an orphaned registry key and this box will keep coming up until the key (or sub-key) is removed.

Windows Installer Clean-Up Utility will remove it for you but take care not to have it delete anything else but the prog you want to get rid of:click here

(Full instructions included.)

  mothercranky 08:00 11 Feb 2009

i downloaded this but now i have a big list of things to remove and am not sure which is the culprit. should i remove all?

  provider 2 10:52 11 Feb 2009

Certainly not!

Err on the side of caution with this tool. Think of the things you see listed as start-up instructions for the programs that Windows Installer has installed on your pc and deleting them will mean you will have to uninstall, then install them all again.

Look carefully in the list, then select the one that`s causing the problem (ie the prog referred to in the box that keeps popping up) and have WIC-UU remove ONLY that.

  mothercranky 18:45 11 Feb 2009

well it doesnt say anything in the box, thats the trouble.
just says "preparing to install..."

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