Windows Install Problems

  beaky1993 13:33 17 Jun 2007
Locked

Earlier today, I tried to do a Windows XP repair install to fix an ACPI problem, but now I wish I hadn't bothered in the first place.

After the XP Setup program had done all of it's disk checks and whatnot, I booted from the hard drive and Windows continued with the installation. After around 5-10 minutes, I was presented with a STOP error (0x00000050) and the computer restarted. I was prompted to run the XP setup program again, but now it doesn't recognise the current XP install, it only gives me a partitioning menu, meaning that I can't try to repair XP again.

I'm assuming that the only way to get around this is by reformatting the HDD, but I have alot of important stuff in XP that I can't afford to lose. I'm currently using a Ubuntu 6.0.6 Live CD to recover emails and to post this thread, but I urgently need access to XP.

Thanks in advance,
beaky1993

  DanDoughty 14:41 17 Jun 2007

RESOLUTION
To resolve this problem, start your computer in Safe mode, remove the display adapter, rename the .inf files that are associated with the display adapter drivers, restart your computer in Normal mode, and then update your display adapter drivers. The following steps describe this procedure in more detail:

1. Start Windows in Safe mode. To do so:a. Restart the computer, and then press F8 while the computer starts.
b. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Safe Mode, and then press ENTER.
c. Use the ARROW keys to select the operating system to start, and then press ENTER to start Windows XP in Safe mode.

2. In the message that states that Windows is running in Safe mode, click Yes.
3. Click Start, click Run, type msinfo32 in the Open box, and then click OK.
4. Under System Summary, expand Components, and then click Display.
5. In the right pane, note the information that corresponds to the INF File item, for example, Nv4.inf, Oem0.inf, or Atim128.inf.
6. Quit the System Information utility.
7. Click Start, right-click My Computer, and then click Properties.
8. Click the Hardware tab, and then click Device Manager.
9. Expand Display adapters, right-click the display adapter, and then click Uninstall.
10. Click OK.
11. Click Start, click Run, type cmd, and then click OK.
12. In the Command Prompt window, type the following commands, and then press ENTER after each line:
ren %systemroot%\inf\INF file name from Step 5.inf *inf.old
ren %systemroot%\inf\INF file name from Step 5.pnf *pnf.old
13. Close all open windows, and then restart the computer in the typical manner.
14. Log on to Windows by using an account that has administrative privileges, and then wait for Windows to detect new hardware.
15. When the Found New Hardware Wizard starts, click Cancel.

If you receive a stop error after you remove the updated display drivers, restart the computer and use the Last Known Good Configuration option. To do this, restart the computer, and then press the F8 key while the computer starts. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Last Known Good Configuration, and then press ENTER.

If you receive a "System Has Recovered from a Serious Error" message when Windows starts, restart the computer again. This error message does not recur.

  beaky1993 14:43 17 Jun 2007

Thanks for your reply, I'll restart now and let you know if I get anywhere.

  beaky1993 20:55 18 Jun 2007

After saving my files to an iPod with Ubuntu Linux, I was able to reformat the HDD and perform a fresh install of XP.

Thanks for your reply anyway,
beaky1993

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