windows firewall

  n4165si 14:58 13 Dec 2008
Locked

when trying to load some software ,one of the reasons for some difficulty is that i need to switch off windows firewall.
when i access the firewall panel the options i/e recommended or not are greyed out,is this because i am still connected to the internet and windows will not let me ?

  User-1229748 15:05 13 Dec 2008

vista or xp?

  User-1229748 15:09 13 Dec 2008

sorry should have said which os and make of pc?

  n4165si 15:13 13 Dec 2008

windows xp sp3 Mesh

  User-1229748 15:33 13 Dec 2008

is it enabled in services?

  n4165si 15:41 13 Dec 2008

smackheadz

yes

  User-1229748 15:58 13 Dec 2008

have you had a virus lately? i would run a scan with malwarebytesclick here

  n4165si 16:13 13 Dec 2008

smackheadz
I have 3 types of programmes that continually scan for Malware and virus nasties, will stopping windows firewall in services be enough to disable the Firewall whilst trying to load this software?

  User-1229748 16:35 13 Dec 2008

i would have thought so but i would still be wondering what has wiped out you're ability to change your firewall options

  n4165si 16:44 13 Dec 2008

smackheadz
okay ,thanks i have it now thanks for your help

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