Windows Fails to Open

  thyde9337 14:55 26 Mar 2008

I have accidentally uninstalled the driver for the keyboard on my Dell Dimension 4500. ""No problem" I thought, "I have the Resource Disk containing the drivers." But I was wrong - the Resource Disk I recently received from Dell does not contain any keyboard drivers. Can anyone suggest another source for the driver?

There are some important consequences, since I cannot use the keyboard I cannot log on as the Administrator because I cannot type-in the password. I can log-in using the Guest account and run a number of programs, if I only use the mouse, because the Guest account does not need a password, but, as a Guest, I cannot use System Restore or change items using the Control Panel. I am typing this request on my Inspiron.


Dimension 4500, 2.53GHz processor, 512Mb DIMM, Windows XP, 20Gb hard disk, 80Gb hard disk, Roxio CD R/RW, Blueyonder Broadband & LAN, Dell Photo All-in-One printer.

Dimension 4100, 1GHz processor, 256Mb SDRAM, Windows ME, 20Gb hard disk, Adaptec CD R/DW, HP Deskjet 840C, Scanjet 3300c, Blueyonder Broadband & LAN

Inspiron 8600, 1.4 Ghz processor, 512Mb SDRAM, Windows XP Home, 40Gb hard disk, Philips CDRW/DVD disk drive, Blueyonder Broadband & LAN

Netgear RP614 v2 router.

11.30 a.m. Unfortunately, the problem has now worsened, I can no longer run Windows on the Dimension 4500. I have tried booting-up whilst pressing the F8 button, the usual page opens offering various choices and I have tried several of these but now the computer fails to download the Windows opening screen and hangs without any trace on the screen. I have tried to boot up in Safe Mode using the Command Option but the list of items being installed stops after six entries. The last of these is:

This problem seems even worse than the previous one. Please can anyone help? I have already read previous entries in this Forum.


  MAJ 14:58 26 Mar 2008

Try using a USB keyboard and run system restore.

  thyde9337 17:49 26 Mar 2008

To MAJ: thanks for your reply. I have now had some success because I have reinstalled Windows XP but cannot proceed past the log-in stage - there is no respose from the mouse so I cannot open an account. I am sure the problem is that the mouse driver has gone AWOL, I now need to find it on my Drivers disk and download automatically

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