Windows Explorer keeps needing to close?

  Nickelback1 08:53 03 Mar 2004

Everytime I try to access network connections from Win Explorer it fails & needs to close as it encounters a problem which I cannot find.
Yesterday my browser was highjacked by a programme called 180 Solutions & Powerscan. I have now removed these using Ad-Aware 6 & Spt-Bot but have the highjackers caused damage that I now need to repair elsewhere?

  johnnyrocker 09:43 03 Mar 2004

click here and get on line virus scan, that is likely your problem, what os and what av?

  Nickelback1 10:13 03 Mar 2004

Thx Johnnyrocker,
OP system is Win XP Pro & AV is Norton AV 2004.
I have completes a full virus scan with NAV up to date & nothing found.
I have also completed SFC /SCANNOW and all is OK
What next?

  Nickelback1 12:34 03 Mar 2004

Any suggestions - Anyone ???

  christmascracker 12:47 03 Mar 2004

Have you had a look in the event viewer? It might give you a clue as to what is wrong

  Nickelback1 13:04 03 Mar 2004

No I have'nt, how do I find/use event viewer ?

  christmascracker 14:13 03 Mar 2004

In XP home its in control panel, administrative tools. I presume it's the same with pro

  Nickelback1 14:24 03 Mar 2004

Found it, used it & guess what! no event log problem when I create the fault so unable to trace it still.
Any ideas ?

  palinka 14:26 03 Mar 2004

When did you last update your AV? If it isn't up to date it won't find newish viruses.

  Nickelback1 14:33 03 Mar 2004

Updated yesterday & swept with full scan - nothing found, also firewall up and running @ the time as part of Systemworks & fully updated

  Nickelback1 15:55 03 Mar 2004

Help still needed if anyone can suggest a solution without a complete XP Pro re-install ??

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