Alienware 17 R4 2017 review
When I switch on the computer I have noticed that windows has started on trying to re-boot several times before going onto th welcome area then when it does it states that microsoft windows has recovered from a serious error, the error report is C:\windows\minidump\mini 070204-04 dmo
Can you tell me how can I solve this problem as it not done this before, I have tried to restore the system back when it was working o`k but that did not work.
I am using windows XP home
Can you help me.
I have still not solve the problem, so I will describe what error comes up when windows does re-boot after several times.
the system has recovered from a serious error
A log of this error has been created, for more information about this error click here.
BCCode C5 BCP1 E23c9000 BCP2 00000002 BCP3 00000001 BCP4 80539138 osVer 5.1-2600 SP1.0 Product 768-1
To view technical information about this error report click here
ERROR REPORT CONTENTS
the following files will be included in this error report
C:\windows\minidump\mini 070204-04 dmp
so every time I switch on the computer and it does not re-boot straight away the error report comes up with different windows minidump numbers.
I may be wrong but I wonder if it is something to do with the windows os version of the XP home edition has been corrupted in anyway or what.
can anyone help after reading the total error report.
Try posting the error report into a search of the microsoft knowledge base at click here
i.e. this bit: ERROR SIGNATURE BCCode C5 BCP1 E23c9000 BCP2 00000002 BCP3 00000001 BCP4 80539138 osVer 5.1-2600 SP1.0 Product 768-1
does this only happen at start up or does windows sometimes restart when you are using it as well? do you shut down your computer or standby, hibernate etc and do you ever have any problems with this? click here click here may help a bit.
if you can get into windows, even in safe mode click: 'start/control panel/system/advanced/start up and recovery/settings' and untick 'automatically restart' next time you get a critical error a rather more useful blue screen error will be displayed, note this one down and look it up in the 'search(Kb)' box click here
also click: 'start/control panel/administrative tools/event viewer' and click on the system and application tabs and look for errors listed here marked with a red x, click them for more info and note the times and dates against any errors you are having.
make sure windows is all up to date click here and install anything listed as service pack1, critical or security related.
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