Windows crashes when cd rom is accessed

  Newuser796 21:43 08 Mar 2003

When cd rom is accessed Windows(ME) crashes. I have Norton crashguard installed and this revives program, and cd can be used normally. I have reinstalled Windows but problem persists.
Any thoughts?

  Tinkey Winkey 23:41 08 Mar 2003

If the os(ME) crashes on putting in a cd-rom have you tried uninstalling any programs that are trying to access the cd drive (ie Norton Crashguard) or any other program?

  powerless 00:11 09 Mar 2003

click here and have a search. Your answer will be in there. I have had a look but there are numerous articles on the Cd drive.

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