windows clean up utility

  muma ji 12:13 02 Nov 2007

I'm trying to download the windows installer clean up utility. As instructed I save it to my desk top. When I try to open it from my desk top, I get an error box. It says:
Script: C:\DOCUME~1\Sucky\LOCALS~1\Temp\IXP000.TMP\StartMsi.vbs
Line: 1
Char: 1
Error: ClassFactory cannot supply requested class
Code: 80040111
Source: (null)

Any ideas please????

  Fruit Bat /\0/\ 18:36 02 Nov 2007

Please try the following to resolve the issue:

Step 1. Re-register msxml3.dll

a. Click on the Start menu, select Run and type the following:

Regsvr32 %windir%\system32\msxml3.dll

b. hopefully, you will see a window popup that says

DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded. I

If this fails proceed to next step and if successful proceed to Step 3

Step 2. Reinstall MSXML3

a. click here.

b. At the bottom of the page click on the link to msxml3.msi and move through the steps to complete installation.

Step 3. you have a corrupt download
Redownload the windows installer clean up utility

  muma ji 15:13 03 Nov 2007

Many thanks Fruit bat. It didn't work!! Only thing thats happened is that Line: 1 on the pop up box has changed to Line: 2, the rest of the messgae is still the same.
I removed the MSICUU2 file and redownloaded it but it did no good. Any ideas? Its beginning to drive me nuts!!!!!! HEEEEEEEEELP......

  birdface 15:55 03 Nov 2007 here= 1st one might help.

  The F1 Help Key 23:51 03 Nov 2007

do you have .net frame work or something called windows installer

  muma ji 11:27 05 Nov 2007

I don't know if I have installer.
What I did was add Windows script 5.6. Once I'd added this, it allowed me to run the utility clean up. Once I've run this, it then keeps crashing my internet window. Everytime I open internet explorer, it searches for connection and once connection is got, it closes out the window. I've gone into the help and restored settings to last week and I'm back to where I started.
I'm on the verge of giving up !!!!!

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