"Windows cannot initialize the device driver"!!!

  token12 11:01 15 Apr 2007

Okay, serious problem.

About a week ago or just before, Vista stopped recognizing anything in the DVD+RW Drive on my Laptop. I have reported the problem and checked for solutions but so far nothing.

In Device Manager, both my DVD drive (PHILIPS DVD+-RW SDVD8820 ATA Device) and my virtual drives run through DAEMON Tools are shown with an Exclamation Mark next to them. Going to properties gives this message:

"Windows cannot initialize the device driver for this hardware. (Code 37)

Check 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."

I have checked for solutions numerous times but so far nothing.

Any CD images mounted in Daemon Tools come up with no Drive Letter, and when I try to assign them a drive letter, I get "Unable to set new drive letter"

My Computer recognizes and gives drive letters to my hard drive and external hard drive, but the DVD drive and virtual drive are not recognized.

It has been working fine with Vista since the 1st of March, and now it's a serious problem, please help!!


  User-312386 11:20 15 Apr 2007

1 unmount any drives from your virtual software

Right click the drives in device manager and uninstall.

Restart the computer

  Technotiger 12:18 15 Apr 2007
  token12 13:48 15 Apr 2007

Thankyou very much, Technotiger, that fixed it for me :D


  Technotiger 14:12 15 Apr 2007

Grreat, thanks for the feedback.

  Technotiger 14:15 15 Apr 2007

PS - don't forget to Green Tick the thread Resolved... Cheers

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