Windows 8.1 reset

  frantob 17:18 26 Mar 2015

I recently tried to reset my laptop,asus,to factory default,when I try I get a message saying missing files,this does not let me go any further.I have tried all the usual routs including,when it says install your image disk this will contain the files needed,done this waited hours completely reinstalled window to new,then tried the process again and still got the same files missing message,please help.

  Fruit Bat /\0/\ 19:37 26 Mar 2015

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