windows 8 and serif draw plus7

  gfergie 16:02 10 Dec 2012
Locked

Just installed Serif DrawPlus 7 on Windows8. It seems to work OK but when I start the programme it pops up a notice saying "Failed to update the system registry. Try using REGEDIT. What should I do? I am 78 years old and it does not mean anything to me.

  Secret-Squirrel 16:39 10 Dec 2012

".... but when I start the programme...."

I've got an idea for you, but first, how are you launching the program? Is it via a conventional icon on the traditional Desktop, or one of the coloured tiles in the new-look start screen?

  gfergie 16:47 10 Dec 2012

Hi I am launching it on one of the new tiles on the start screen.

  Secret-Squirrel 16:54 10 Dec 2012

OK, instead of starting the program by a left-click on the tile, right-click on it and a bar of options should appear at the bottom. Left-click once on Run as Administrator and answer "yes" if prompted by a security warning. Does the program start OK without that pesky error message you've been getting?

  chub_tor 17:00 10 Dec 2012

According to this table Click Here Serif DrawPlus 7 is not compatible with either Windows 7 or 8. There are no patches shown on the Serif Website either so it must be pretty old. You could try calling Serif support on (0845) 3456770

  Woolwell 17:05 10 Dec 2012

Serif DrawPlus 7 is very old (7 years plus?). The suggestion to call Serif is a good one and they have helped me in the past.

  Secret-Squirrel 17:05 10 Dec 2012

"Serif DrawPlus 7 is not compatible with either Windows 7 or 8"

That table shows the program as "untested" in Windows 7 & 8 which is not the same as "incompatible".

Anyhow, the OP says it works fine and hopefully when I've finished tweaking things it'll work even better.

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