Galaxy Note 8 vs iPhone X
Downloaded and installed Flash Player v10. No! Uninstalled v10 and installed earlier version. No! Uninstalled older version and reinstalled latest v10. Installed Java 32-bit (alongsideside Java 64-bit which came with machine). Ensured Active Scripting and Scripting for Java Applets are both enabled. IE 64-bit and IE both listed on program files. Tried both. Uninstalled Norton 2010 and tried again. No! Even deleted browser history. Finally downloaded Firefox and tried again. Same error message. Microsoft will not help, nor will Mesh (my OEM - unless I use an 09... number. Can't afford this).
Thank you Rawprawn. Just went Tools>manage addons and saw (under Adobe Systems Incorporated) Shockwave Flash Object "enabled". Only one other Adobe item Adobe PDF link helper "disabled". I enabled this and tried again. No! I then disabled it again and turned off my AV. Tried again. No!. Thanks again
PS sorry Rawprawn. There was no sign of Flash Player under add ons, so I presume Shockwave is it?
Apologies to Everybody.
Having given up trying to view the videos, I was looking at Microsoft's helpsite when I noticed a 'bar' near the top of the screen saying "this site is trying to run.... (I cannot remember what it said but think it referred to Flash player or maybe Java) click here". I did and got a further drop-down message saying (I think) "allow all websites to use .....". I clicked on this and although nothing seemed to happen - I opened You Tube and, EUREKA!, was able to view the videos. I feel a bit of a fool as this will probably be a simple solution to you guys. I just hadn't seen it before. Again, SORRY for wasting your time. John.
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