Windows 7 shut down

  jerica 08:50 19 Jun 2013

Hi, wierd thing happening to my computer, tried to shut down win7 ultimate and it gets to the shut down page and just sits there, no key response or mouse. After about 20 mins I tried a reboot and it says it's starting and then the screen goes blank and nothing. Switched it of at the mains and on again and it says as there was a problem starting do I want to do a start up check, I did that and it says it cannot solve the problem. I reboot again and all is well. That lasted for two days but now it is doing it again. Help please.

  john bunyan 09:02 19 Jun 2013

I would go to the Start menu, All Programmes, Accessories, Command prompt. (Right click - select run as administrator0. Then in the black bit type in sfc /scannow and let it run ; it will take a while. It should repair any little glitches.

  Chronos the 2nd 09:10 19 Jun 2013

It may well be a program you have installed that does not want to shut down correctly. So check any recent additions.

  Procrastinus 10:24 21 Jun 2013

Agree with all above. However MS default settings for shutdown are odd!

Start>type in regedit>HKEYLOCALMACHINE>SYSTEM>CurrentControlSet. Right click on Control and look at WaitToKillServiceTimeout. The setting can be very high, i.e. 20000. You can safely set it to 200 by right clicking on it, and this will speed up shutdowns.
If you don't like it you can always revert!

Works well on all my XP and Win7 machines.

  lotvic 10:58 21 Jun 2013

Agree with 608, several years ago I altered my WaitToKillServiceTimeout to 200 (XP) as shutdown was hanging.

  jerica 13:52 21 Jun 2013

Thanks for all the advice, tried 1 and checked 2 and did two different virus scans and it's been OK for two days, fingers crossed. Might try the Wait to kill thing as well as both of my OS's seem to hang more than they should.

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